Important Travel Guidelines – Elena Holidays
To ensure a smooth and enjoyable journey for all our travelers, please read the following instructions carefully:
- Government ID Required: All travelers must carry and present a valid government-issued ID before boarding. Boarding will not be permitted without it.
- Luggage & Belongings: Travelers are responsible for their own luggage and personal belongings. Elena Holidays will not be liable for any loss or damage during the tour.
- Air Conditioning: Please note that the air conditioner will be turned off during hill drives for safety and engine efficiency.
- Sightseeing Vehicle Access: At certain tourist spots or monuments, vehicles are allowed only up to a designated point. Beyond that, travelers may need to walk or hire government-approved vehicles at their own expense.
- Rohtang Pass Visit: The visit to Rohtang Pass is subject to weather conditions and government permits. Entry and travel to the pass are on a direct payment basis.
- Weather & Police Restrictions: If sightseeing is canceled due to bad weather or restrictions imposed by local authorities, refunds or alternate arrangements may not be possible.
- Vehicle Usage: Vehicles will be provided strictly as per the itinerary and are not available for personal use.
- Extra Kilometres: Any additional usage of the vehicle beyond the agreed itinerary will incur extra charges, to be paid directly to the driver or vehicle provider.
- Personal Errands: Travel for personal purposes beyond the tour plan will be chargeable.
- Driving Safety: Our drivers strictly adhere to speed and safety guidelines. Please do not request them to exceed speed limits.
- Travel Time Estimates: Travel durations may vary due to terrain, traffic, and weather. Please avoid relying solely on online maps for timing.
- Motion Sickness: If you are prone to motion sickness, we recommend sitting by the window. In case of vomiting inside the vehicle, travelers are requested to clean up after themselves.
- Support & Assistance: For any concerns or support, feel free to contact us at +91 70153 63920. If your issue remains unresolved, don’t hesitate to Contact.